Privacy Policy
Mera Agro values your privacy and is fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms outlined here.
1. Information We Collect
To provide you with a smooth shopping experience, we may collect the following types of information:
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Personal Information – Name, phone number, email address, billing and shipping addresses when you create an account, place an order, or contact us.
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Payment Information – Transaction details such as UPI, credit/debit card, net banking, or wallet details processed securely through trusted payment gateways.
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Order & Delivery Details – Products purchased, order history, and delivery preferences.
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Technical Information – Device details, IP address, browser type, and operating system when you browse our site.
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Cookies & Usage Data – Pages visited, time spent, and actions taken on our site to help us improve user experience.
2. How We Use Your Information
We use the collected information to:
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Process, confirm, and deliver your orders.
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Provide customer support and respond to queries.
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Share important updates such as order status, delivery details, and product availability.
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Send promotional offers, newsletters, and farming tips (you may opt out anytime).
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Improve our website, product selection, and services.
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Prevent fraud, unauthorized transactions, or misuse of our platform.
3. Sharing of Information
Mera Agro respects your privacy and does not sell or rent your personal data. We may share your information only with:
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Delivery Partners – For shipping and timely delivery of your orders.
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Payment Gateways – For secure processing of online payments.
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Service Providers – IT, analytics, or marketing partners who help us improve our platform.
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Legal Authorities – If required by law or to protect the rights and safety of our customers.
All partners are bound by strict confidentiality agreements and use your data only to perform agreed services.
4. Data Security
We use multiple layers of security to protect your information:
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Encrypted payment processing via trusted gateways.
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Secure servers and firewalls to safeguard personal data.
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Restricted access to personal information for authorized staff only.
Despite our best efforts, no online system is 100% secure. However, we constantly update our security measures to minimize risks.
5. Cookies & Tracking Technologies
Our website uses cookies to:
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Remember your preferences and shopping cart.
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Provide personalized product recommendations.
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Improve site speed and functionality.
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Track analytics and understand customer behavior.
You can disable cookies through your browser settings, but certain features of our site may not work properly without them.
6. Your Rights
As a user of Mera Agro, you have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data, subject to legal and business requirements.
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Opt out of promotional communications at any time.
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Control cookies and tracking preferences.
7. Third-Party Links
Our website may contain links to third-party websites (such as partner brands or agricultural resources). We are not responsible for the privacy practices or content of these external sites.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Updated policies will be posted on this page with the “Last Updated” date.
9. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
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